Product Design
Reltik Real Estate Dashboard
Client:
Charles E. Muth
Industry:
Saas Real Estate
Duration:
3 Months
Live Preview
Challenge
Reltik Analytics faced low engagement and user frustration due to poor dashboard design.
- New users struggled with understanding key metrics.
- Daily active usage dropped by 14% over 6 months.
- Mobile engagement was under 20% of total traffic.
- Navigation was cluttered and inconsistent.
Solution
We applied a data-driven redesign process to improve usability and engagement.
- Ran usability tests with 12 target customers.
- Simplified navigation with iconography and collapsible menus.
- Implemented dark mode and responsive layouts.
- Integrated quick action buttons to reduce clicks by 40%.
- Designed with mobile-first in mind to drive adoption.
Results (After 60 Days)
+32% increase in daily active users
+48% growth in mobile engagement
CSAT improved from 6.8 to 8.9
-27% decrease in churn rate
The Achievement
- Boosted mobile engagement by 48% within two months.
- Daily active usage increased by 32%.
- Customer satisfaction score improved from 6.8 to 8.9.
- Churn rate dropped by 27%.
- Achieved higher engagement and retention across the platform.
“The redesign transformed our product experience. Customers are happier, retention is stronger, and mobile adoption has skyrocketed.”
Charles E. Muth
CEO & Founder of Reltik
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